Returns & Exchanges

At The Line, we want you to be completely satisfied with your purchase, which is why we offer a 30-day return policy for items in their original condition. Simply follow our streamlined process to receive a full refund or exchange for your order.

Return Process

  • 1.
    Initiate Your Request

    Visit our online returns portal and enter your order number and email address to select the items you wish to return.

  • 2.
    Print Your Label

    Once approved, download and print the prepaid shipping label provided via email and securely package your items.

  • 3.
    Ship the Package

    Drop off your package at any authorized carrier location or schedule a pickup for convenience.

  • 4.
    Receive Your Refund

    After our team inspects the returned goods, your refund will be processed back to your original payment method within 5-7 business days.